We find where the hours go, then put in the right tools, connected properly, so the work is done once. Then we make sure your people are still using them six months later.
Your team copies the same order into three systems every Monday.
Monday morning, before and after
Same business, same people. One entry instead of four.
Before
- 14 order emails in the shared inbox
- orders.xlsx
- orders_FINAL_v2.xlsx
- Copied by hand into the accounts system
- CRM updated when someone remembers
- WhatsApp: “Did the invoice go out?”
After
- Order arrives from the website or by email
- Recorded once in one place, automatically
- Invoice and CRM update from that single record
- Friday report is ready without anyone building it
Between the developers and the consultants
Developers build what they're asked to build. Consultants write the recommendation and leave. Most small-business software fails in the gap between the two.
A tool gets bought, nobody maps it to how the business actually runs, and six months later it's a login nobody uses.
We work in that gap. We learn how your business runs first, then choose or build the technology to fit it, and stay until it's part of the routine.
What we do
Five services. Each starts from a problem you'll probably recognise.
- IT consulting You need new software, hardware or a supplier, and every salesperson says theirs is the answer.
- Business software development Your process is specific to your business, so it lives in spreadsheets, email threads and people's heads.
- Data processing and analytics Sales are in one system, costs in another, and the monthly report takes two days of copying.
- Digital transformation Paper forms, manual approvals and long email chains slow everyone down.
- Hosting and infrastructure Your website, email and files sit on accounts nobody fully understands, and the backups are a hope.
Who we work with
- Service businesses doing the same admin by hand every week
- E-commerce operators who can't see which products actually make money
- Professional practices running on email threads and spreadsheets
- Founders setting up their first systems and wanting them right from the start
Usually between 1 and 50 people, in the UK and Europe.
How an engagement works
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Discovery call
Free, with no obligation. You explain how things run today; we ask a lot of questions.
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Proposal
A written scope and a price. A fixed fee for defined work, a monthly retainer for ongoing support.
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The work
We build, configure or migrate. Your team uses it before we call it done.
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Support
We stay on for fixes, changes and questions, on a retainer if you want one.
Tell us what's slowing you down.
The first call is free. If we can help, you'll get a written proposal with a scope and a price.
Or email info@frigericompany.co.uk